Remote Case Manager Representative

Job Summary

A company is looking for a Remote Case Manager Service Representative.

Key Responsibilities

• Work with case managers and agencies to enroll new members and update accounts
• Answer incoming calls and communicate with agencies and CMs to ensure accurate information
• Process tasks in H2H and Rivet work queues for client services and billing accuracy

Required Qualifications

• High School Diploma required
• Zero or more years of experience or equivalent education/experience
• Basic computer skills and familiarity with Microsoft Outlook and Teams preferred
• Ability to manage time effectively and complete tasks within specified periods
• Bilingual Spanish preferred