Remote CCaaS Contact Center PreSales Consultative Engineer

Job ID: Available for Members

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Fri, Feb 14, 2020

This job expires in 17 days

Job Category: Information Technology, Sales

Telecommute Level: Frequently

Travel Requirements: Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology services company has an open position for a Remote CCaaS Contact Center PreSales Consultative Engineer.

Core Responsibilities Include:

  • Making recommendations, and documenting the optimal design
  • Architecting and delivering CCaaS proposals and presentations
  • Working directly with customers to capture business requirements

Applicants must meet the following qualifications:

  • 100% remote within the United States (up to 20% travel).
  • Minimum of 3-5+ years practical experience in CCaaS architecture and presenting
  • Ability to act in a consultative manner to understand customer’s needs and earn customer’s confidence
  • Must possess strong presentation skills and be able to communicate professionally in written fashion
  • Adept at developing design documentation