Remote Central and West Customer Success Architect in Sunnyvale

Location: California

Compensation: To Be Discussed

Staff Reviewed: Tue, Dec 01, 2020

This job expires in 29 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development firm is seeking a Remote Central and West Customer Success Architect in Sunnyvale.

Core Responsibilities Include:

  • Lead Technical Workshops and Architecture sessions to enable customers
  • Assist in driving User Discovery Workshop to document use-cases/success criteria that drive business outcomes
  • Follow best practices and methodology in delivery of successful engagements

Applicants must meet the following qualifications:

  • 8-10 years of consulting/solution delivery, with 3-5 years of managing Data Analytics projects
  • Required to have played role of a consultant/architect
  • Ability to rapidly understand and translate customer business challenges and concerns into a solution-oriented discussion
  • Strong knowledge of data warehousing ecosystem (e.g. Data sources / ETL / Data warehouse / Data marts)
  • Understanding of different types of schemas (OLTP vs. OLAP, star, snowflake, etc.)