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Remote Cerner Clinical Service Desk Support Analyst

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Mar 06, 2023
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Staffing Agency
Career Level: Experienced

Job Summary

A healthcare staffing and consulting agency has a current position open for a Remote Cerner Clinical Service Desk Support Analyst.

Individual must be able to fulfill the following responsibilities:

  • Triage end user issues
  • Provide 24/7/365 Tier 1 clinical support
  • Utilize customer service guidelines as outlined in HDI training

Skills and Requirements Include:

  • 1-year Cerner clinical experience as end user, credentialed trainer, or relevant clinical experience
  • 2 years’ customer service experience
  • Relevant Cerner Clinical software experience
  • High School Diploma, GED, or equivalent
  • 2-year degree in a relevant health-care field or 4-year degree preferred
  • Or relevant healthcare/clinical support experience will be considered

COMPLETE JOB DESCRIPTION

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