Remote Chief Experience Officer

Job Summary

A non-profit organization is in need of a Remote Chief Experience Officer.

Must be able to:

• Define what “value” means to customers
• Create a shared language for discussing the customer experience
• Generate data-driven customer journey maps

Required Skills:

• Ability to form and communicate aspirational vision
• Has a balance of experience with 60/40 or 70/30 bias for B2C
• Can understand and follow analytics chain of events
• Experience with the design of a multilingual, global retail site with broad personas
• Demonstrated understanding of how to engage site visitors and nurture them toward purchases
• Adept at both positioning exploratory content and detailed technical presentations