Remote Cisco VoIP Telecommunications Technician

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Sep 12, 2019

This job expires in 27 days

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Possible Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

An IT professional services firm has an open position for a Remote Cisco VoIP Telecommunications Technician.

Core Responsibilities of this position include:

  • Resolving tickets from initial assessment, triage, research to resolution for all incidents
  • Continually tracking incidents and requests to ensure resolution & documentation
  • Conducting daily operations using telecommunications application software

Qualifications Include:

  • University Degree (BA/BS) or equivalent experience
  • CCENT Certification
  • 5 years related telecommunications experience
  • Experience in planning, organizing, participating and executing short term projects
  • Experience in balancing various priorities, customer requirements, and activities