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Remote Cisco VoIP Telecommunications Technician

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Oct 07, 2019
Job Category: Customer Service, Information Technology
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

An IT professional services firm has an open position for a Remote Cisco VoIP Telecommunications Technician.

Core Responsibilities of this position include:

  • Resolving tickets from initial assessment, triage, research to resolution for all incidents
  • Continually tracking incidents and requests to ensure resolution & documentation
  • Conducting daily operations using telecommunications application software

Qualifications Include:

  • University Degree (BA/BS) or equivalent experience
  • CCENT Certification
  • 5 years related telecommunications experience
  • Experience in planning, organizing, participating and executing short term projects
  • Experience in balancing various priorities, customer requirements, and activities

COMPLETE JOB DESCRIPTION

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