Job Summary
A financial services company is in need of a Remote Claims Associate.
Must be able to:
- Triage claim related inquiries from our Service Operations team
- Identify and Request Missing Documentation
- Document and Distribute incoming claim file supports
Applicants must meet the following qualifications:
- 0-2 years of experience in customer service
- Mastered required tools for the position (Britecore, Zendesk, FullStory, Google Suite)
- Open to giving and receiving feedback
- Ability to de-escalate conflicts in the claim process
- Vigilant at identifying potential red flags