Remote Claims Team Lead

Job Summary

A financial services institution has a current position open for a Remote Claims Team Lead.

Individual must be able to fulfill the following responsibilities:

• Build and maintain internal and external customer relationships
• Develop effective action plans that result in improved team and individual performance
• Lead a team of 10-12 examiners to achieve customer service and claims management excellence

Qualifications for this position include:

• Bachelor’s Degree preferred
• Direct supervisory experience preferred
• Prior experience with Claim Management processes
• Strong communication (verbal and written) and time management skills required
• Proficiency in MS Word and Excel
• Demonstrated strong Customer Service skills