Remote Class Action Customer Service

Job Summary

Assisting clients with high-volume inquiries, the full-time temporary Remote Class Action Customer Service Representative will provide exceptional support related to class action legal cases while maintaining detailed records and collaborating with team members in a remote environment.

Key responsibilities:

• Provide high-quality assistance to clients regarding class action legal inquiries
• Maintain accurate records of customer interactions and inquiries
• Efficiently handle high-volume call center tasks to ensure client satisfaction

Required qualifications:

• Perfect English skills, both written and spoken
• Strong organizational skills and attention to detail
• Ability to work during scheduled hours from 9 AM to 8 PM EST
• Legal knowledge and call center experience for high-volume support is a plus
• Spanish language skills are a plus but not required