Job Summary
A residential clean energy solution provider is searching for a person to fill their position for a Remote Clean Energy Customer Service Representative in Madison.
Core Responsibilities Include:
- Handling high amounts of incoming calls
- Identifying and evaluating customers’ needs to deliver satisfaction
- Managing complaints, providing proper solutions and options; following up to secure resolution
Must meet the following requirements for consideration:
- Strong phone administration skills and active listening capabilities
- Ability to work independently and as a member of various teams and committees
- Exceptional communication and presentation skills
- Ability to multi-task, prioritize, and control time effectively
- Experience with iOS and MacOS
- Ability to work some nights & weekends
