Job Summary

A provider of outsourced business services is seeking a Remote Client Advocacy Client Services Manager in Louisville.

Core Responsibilities of this position include:

• Directly overseeing the relationship of key accounts
• Increasing account growth through strategic discussions
• Continually improving client retention

Position Requirements Include:

• Ability to travel onsite as required
• 1+ years account/client management experience
• Full understanding of, and experience in, BPO or Contact Center space
• Proven track record of successfully growing accounts
• Ability to present ideas and create proposals to all levels of an organization
• Ability to anticipate client's needs and fulfill their requests