Remote Client Coordinator

Job Summary

Responsible for servicing client inquiries, the full-time Remote Client Coordinator will manage data preparation, entry, and documentation while ensuring high-quality customer service in a fully remote environment.

Key responsibilities

• Handle and respond promptly to inquiries from clients and representatives regarding questions and requests for information
• Utilize systems to enter and retrieve client information, maintaining daily contact with the QA department regarding workflow
• Perform clerical duties such as typing, filing, and assisting in the resolution of customer complaints

Required qualifications

• High school diploma or equivalent required; one year of clerical experience preferred
• Experience in a medical office or insurance industry preferred
• Proficiency in Microsoft Word, Outlook, Excel, and general computer skills
• Typing speed of at least 40 words per minute
• Ability to adhere to HIPAA regulations and maintain confidentiality