Remote Client Coordinator

Job Summary

To support client inquiries and case management, the full-time Remote Client Coordinator will handle data preparation, documentation, and communication with clients and reviewers while ensuring compliance with regulatory standards.

Key responsibilities

• Respond promptly to inquiries from clients and representatives regarding report status and general requests
• Utilize systems to enter and retrieve client information, maintaining daily contact with the QA department
• File and archive cases while ensuring client information is current and compliant with guidelines

Required qualifications

• High school diploma or equivalent required; minimum one year clerical experience preferred
• Experience in a medical office or insurance industry is preferred
• Proficiency in Microsoft Word, Outlook, Excel, and general computer skills
• Typing speed of at least 40 W.P.M. and ability to adhere to HIPAA regulations
• Ability to work independently, prioritize tasks, and maintain confidentiality