Job Summary
A provider of career assessment, education planning and skill development services is in need of a Remote Client Engagement Specialist.
Must be able to:
- Provide customer services to existing clients
- Interact with customers and clients to provide information in response to inquiries about products and services
- Create and maintain relationships and provide resolution to situations with current customers through inbound and outbound contact
Skills and Requirements Include:
- Associates Degree and at least 1-2 years’ experience in sales or customer support required
- Bachelor’s Degree preferred
- Strong communication, customer service, organizational and telephone skills required
- Must be self-motivated, able to work in a team environment, able to multi-task, and detail oriented
- Bilingual (English & Spanish) skills are preferred
- Career Advisor Training certification encouraged within the first 6 months of employment
