Remote Client Engagement Specialist II

Job Summary

A clinical research organization is in need of a Remote Client Engagement Specialist II.

Candidates will be responsible for the following:

• Contributing to lead generation by conducting approximately 20-30 calls per day
• Providing direct support on multi-channel marketing activities, lead conversion and tracking in Salesforce
• Building and developing new relationships by placing outbound calls to biopharma target customers

Qualifications Include:

• High School Diploma
• 2-5 years of client relations or call center experience
• At least 1-3 years of relevant clinical trial/health research experience
• Proficient in Excel, Outlook, LinkedIn, Web-browser and search engine navigation
• Must be a detail-oriented, analytical thinker
• Ability to work independently as well as on a team