Remote Client Experience Coordinator

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Jul 07, 2021

Job Category: Administrative

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A YouTube ad company is filling a position for a Remote Client Experience Coordinator.

Candidates will be responsible for the following:

  • Creating and managing welcome process that gives clients a powerful first impression
  • Responding to client support requests (tickets) quickly
  • Tracking clients’ progress, activity, milestones, and graduation dates in Hubspot

Applicants must meet the following qualifications:

  • Desire to build and maintain high-touch relationships
  • Ability to work at an extremely fast pace with competing priorities
  • Previous customer service experience
  • Quick learner with a think-on-your-feet attitude
  • A commitment to high standards, excellence, teamwork, and our clients
  • Excellent written & verbal communication skills

COMPLETE JOB DESCRIPTION

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