Job is Expired
Location: Arkansas, California, Florida, Georgia, Illinois, Kansas, Michigan, Minnesota, Mississippi, New York, North Carolina, Pennsylvania, South Carolina, Texas, Vermont, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Thu, Jan 13, 2022
Job Summary
A global business services company has a current position open for a Remote Client Experience Manager in Oakbrook Terrace.
Core Responsibilities of this position include:
- Promoting the engagement of Business Analysts
- Working with the Reporting team to present useful and actionable insights to key leaders in a format the enables desired business outcomes
- Performing duties assigned
Must meet the following requirements for consideration:
- Bachelor’s degree and 5 years’ experience measuring the client experience in a B2B environment
- 3 years demonstrated experience facilitating journey and/or process mapping exercises in a matrixed environment
- Ability to scrutinize processes for time, quality, and effort
- Working knowledge of data analytics in the context of the client experience
- Excellent verbal, written and presentation communication skills at all levels in the organization including Senior Executive Management
- Advanced skills in Microsoft Office Products (i.e., PowerPoint, Word, Excel, Access etc.)
