Job is Expired
Location: Florida, Georgia, Ohio, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Wed, Jun 09, 2021
Job Summary
A financial software solutions company is seeking a Remote Client Relations Account Manager I.
Core Responsibilities Include:
- Providing 1st level product support to our clients
- Creating problem tickets via the Incident Management Tracking system – SNOW Central
- Resolving customer concerns raised during onboarding
Qualifications Include:
- You will have 1-3+ years of product support experience
- Background in data, financial services
- You will have a strong understanding of why, and an uncanny ability to communicate it; you will be disciplined to translate the why into ‘what’
- You take a client-first approach to product support