Remote Client Relations Account Manager I

Location: Florida, Georgia, Ohio, Wisconsin

Compensation: To Be Discussed

Staff Reviewed: Wed, Jun 09, 2021

This job expires in: 19 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A financial software solutions company is seeking a Remote Client Relations Account Manager I.

Core Responsibilities Include:

  • Providing 1st level product support to our clients
  • Creating problem tickets via the Incident Management Tracking system – SNOW Central
  • Resolving customer concerns raised during onboarding

Qualifications Include:

  • You will have 1-3+ years of product support experience
  • Background in data, financial services
  • You will have a strong understanding of why, and an uncanny ability to communicate it; you will be disciplined to translate the why into ‘what’
  • You take a client-first approach to product support

COMPLETE JOB DESCRIPTION

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