Job Summary
An enterprise risk management solutions firm is in need of a Remote Client Relations Specialist in Purcellville.
Individual must be able to fulfill the following responsibilities:
- Perform telephone and electronic customer service
- Multitask between light phone volume, live chats and emails
- Proactively place calls to clients as needed to report status or to gather necessary information
Must meet the following requirements for consideration:
- Proven excellent customer service skills and positive attitude
- Detail oriented, organized and able to multitask
- Understanding of professional office etiquette exemplifying professionalism at all times
- Proficiency with Microsoft Office Suite applications
- Good computer keyboarding skills
- Ability to work flexible work hours or shifts (days/evenings/weekends) if needed
