Remote Client Service Operations Staff Chief

Job Summary

A financial company has an open position for a Remote Client Service Operations Staff Chief.

Individual must be able to fulfill the following responsibilities:

• Manage the schedule and focus of the head of Client Service
• Determine and prioritize business priorities in Client Service and align with priorities needed in other areas
• Build frameworks for prioritization

Qualifications for this position include:

• 10+ years of experience in building and refining organizational processes
• Hands on experience building and improving an organization as it scales
• Experience with Agile methodology/practices and/or design thinking
• Ability to prioritize the right initiatives to drive the largest value to the organization and its mission
• Strong ability to influence and lead people - at times directly and others in a cross-functional capacity
• Strong ability to influence with data/putting the client at the center of the discussion/that delivers the best outcomes