Remote Client Service Representative II

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Nov 20, 2020

This job expires in 16 days

Job Category: Customer Service

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A privately-held health technology company has an open position for a Remote Client Service Representative II.

Candidates will be responsible for the following:

  • Process all release of medical records information requests in a timely and efficient manner
  • Ensure accuracy and provide customers with the highest quality product and customer service
  • Assist with the training of associates in the Client Service Representative I position

Skills and Requirements Include:

  • Must be willing to travel to multiple sites based on the needs of the region
  • A High School Diploma or GED is required
  • 1 year of experience preferably with release of information, medical records, or other related experience in a healthcare environment
  • Must be able to communicate effectively in the English language
  • Proven customer service experience and/or training