Remote Client Services Home Chat Beauty Advisor in San Francisco

Job Summary

A luxury beauty company is seeking a Remote Client Services Home Chat Beauty Advisor in San Francisco.

Core Responsibilities of this position include:

• Fulfilling client requests by asking clarifying questions and providing relevant solutions
• Meeting or exceeding all productivity key performance indicators (KPIs) and quality goals as outlined
• Applying feedback and coaching to develop skills that will improve the client satisfaction you provide

Qualifications for this position include:

• Maintain positive and upbeat attitude towards team members and clients at all times
• 1-2 years of experience in the retail beauty industry
• Well-developed listening, comprehension, verbal, and written communications skills
• Maintain poise, patience, and professionalism in client engagement and contact center environment
• Solid communication skills to effectively communicate with various levels of management and support
• Strong time management skills