Remote Client Services Representative
Job Summary
Seeking motivated individuals, the full-time Remote Client Services Representative will manage client inquiries and account validation while working from home, ensuring customer satisfaction and compliance with regulations.
Key responsibilities
- Research and validate account and billing information to confirm debts owed
- Handle daily client requests and inquiries through various communication channels
- Produce client reports and provide feedback for process improvements
Required qualifications
- High School Diploma or GED certificate, or equivalent relevant work experience
- Proficient in Microsoft Office and personal computer skills
- Ability to maintain confidentiality and work with minimal supervision
- Professional demeanor with a "can-do" attitude
- Experience in student loan servicing or client services preferred
Complete Job Description
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