Remote Client Services Representative

Job Summary

To support client needs, the part-time Remote Client Services Representative will manage account and billing inquiries, respond to client requests, and produce reports while working from home in the EST and CST time zones.

Key responsibilities

• Research and validate account and billing information to confirm debts owed
• Handle daily client inquiries via telephone, email, fax, and mail
• Produce requested reports and provide feedback for process improvements

Required qualifications

• High School Diploma or GED certificate, or equivalent relevant work experience
• Proficient in Microsoft Office and personal computer skills
• Ability to maintain confidentiality and work with minimal supervision
• Professional demeanor with a "can-do" attitude
• Experience in a team-oriented and multi-tasked environment