Remote Client Services Specialist

Job Summary

To support the development of lasting client connections, the full-time Remote Client Services Specialist will manage client inquiries, facilitate account tasks, and ensure timely communication while working remotely.

Key responsibilities

• Facilitate client assignments and handle inquiries, requests, and daily account tasks
• Communicate professionally and concisely with clients and internal teams to ensure follow-up tasks are completed
• Monitor client priorities, deadlines, and deliverables while assisting in account management and customer service activities

Required qualifications

• Previous experience in customer service, account management, or a related field
• Exceptional organizational and time-management abilities
• Familiarity with project management software and CRM systems
• Proficiency in common office tools such as email and video conferencing
• Ability to work independently in a remote setting while managing multiple priorities