Job Summary
A marketing company is seeking a Remote Client Success Associate in Tampa.
Core Responsibilities of this position include:
- Developing and maintaining relationships with a select group of named accounts to ensure campaign success
- Collaborating with internal subject matter experts to deliver campaign leads and ensure clients are happy with the outcome
- Creating and coordinating account documentation including reports, RFPs, and other recommendations
Position Requirements Include:
- Comfortable using and learning software: MS Office (Excel), custom-built software, CRM, ticketing/tracking systems, etc
- Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
- Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues
