Remote Client Success Coordinator

Job is Expired

Location: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Compensation: Salary

Staff Reviewed: Tue, Jul 27, 2021

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A planning and consulting firm is seeking a Remote Client Success Coordinator.

Candidates will be responsible for the following:

  • Onboarding the client and the follow-through to complete the fulfillment process
  • Assisting with answering questions or engaging the proper department to assist
  • Responding to all correspondence within 1 business day

Required Skills:

  • Minimum 3 years of customer service background
  • Demonstrated comfort working with technology and word processing systems
  • Proven high degree of accuracy and attention to detail
  • Ability to establish rapport with our clients and build strong relationships with our clients in a friendly and confident manner
  • Ability to prioritize work and complete duties accurately and timely
  • Ability to accommodate calling and/or corresponding via email with our clients to provide information, answer questions and/or follow through on requests

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