Remote Client Success Director

Job Summary

A professional services provider needs applicants for an opening for a Remote Client Success Director.

Must be able to:

• Be the single post-sales support point of contact for customers for value & impact conversations
• Coordinate (quarterback) with appropriate internal teams as needed to appropriate resources

Required Skills:

• Bachelor’s degree and 5+ years of sales/sales support/client service/account management experience
• Ability to document at a high level a Process Review and/or Process Map and 3-5 years of project management experience
• Experience using a variety of applications and systems: SFDC, KPI, BI Portal, OA/QTC, Sales Spot, Usage Reporting Systems