Job Summary
A marketing firm is searching for a person to fill their position for a Remote Client Success Director in Austin.
Individual must be able to fulfill the following responsibilities:
- Attract & retain top talent for your team while providing leadership & development opportunities
- Manage ongoing customer needs
- Lead the CSM team to develop a renewal readiness action plan
Must meet the following requirements for consideration:
- 5+ Years of experience leading the Client Success Department
- Masters Degree or equivalent experience
- Experience with Google Suite & Salesforce. Mavenlink Experience is A+
- 10+ Years of Customer facing experience as Account Manager or Client Success Manager
- Must have Marketing Agency, Professional Services or Consulting Company experience
- Strong problem solving and analytical skills, ability to consume data and drive insights
