Remote Client Success Director in Austin

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Mon, Dec 28, 2020

This job expires in: 12 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Masters

Job Summary

A marketing firm is searching for a person to fill their position for a Remote Client Success Director in Austin.

Individual must be able to fulfill the following responsibilities:

Attract & retain top talent for your team while providing leadership & development opportunities
Manage ongoing customer needs
Lead the CSM team to develop a renewal readiness action plan

Must meet the following requirements for consideration:

5+ Years of experience leading the Client Success Department
Masters Degree or equivalent experience
Experience with Google Suite & Salesforce. Mavenlink Experience is A+
10+ Years of Customer facing experience as Account Manager or Client Success Manager
Must have Marketing Agency, Professional Services or Consulting Company experience
Strong problem solving and analytical skills, ability to consume data and drive insights

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