Remote Client Success Director in Austin

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Mon, Dec 28, 2020

This job expires in: 12 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Masters

Job Summary

A marketing firm is searching for a person to fill their position for a Remote Client Success Director in Austin.

Individual must be able to fulfill the following responsibilities:

  • Attract & retain top talent for your team while providing leadership & development opportunities
  • Manage ongoing customer needs
  • Lead the CSM team to develop a renewal readiness action plan

Must meet the following requirements for consideration:

  • 5+ Years of experience leading the Client Success Department
  • Masters Degree or equivalent experience
  • Experience with Google Suite & Salesforce. Mavenlink Experience is A+
  • 10+ Years of Customer facing experience as Account Manager or Client Success Manager
  • Must have Marketing Agency, Professional Services or Consulting Company experience
  • Strong problem solving and analytical skills, ability to consume data and drive insights

COMPLETE JOB DESCRIPTION

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