Job Summary

A real estate technology company is searching for a person to fill their position for a Remote Client Success Manager.

Individual must be able to fulfill the following responsibilities:

• Evaluate client accounts and contact clients for additional training and support
• Receive inbound calls, texts and emails from clients and troubleshoot their problems
• Provide one-on-one client training on company systems, best practices and success strategies

Required Skills:

• Proficiency in Microsoft Office, CRM software, Gmail, Google Docs, Google Calendar, Dropbox
• Experience with Gotomeeting, Mailchimp and other web-based tools
• Must be extremely organized and detail-oriented and able to quickly learn new processes and procedures
• Ability to effectively prioritize projects and workloads and strong problem solving skills
• Experience with inbound and outbound calls (note, this is not a sales role)
• Excellent written and verbal communication skills