VirtualVocations - Remote Jobs Virtual Vocations Logo
Advanced Search

Remote Client Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Jan 11, 2022
Job Category: Account Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Some College

Job Summary

A technology company has a current position open for a Remote Client Success Manager.

Core Responsibilities of this position include:

  • Directly manage Sr. Support Specialists in St. Louis and work-from-home locations
  • Promote adherence to support center best practices
  • Work with peer managers and the Director of Customer Success to maintain consistency across teams with process and quality of support

Qualifications Include:

  • 5+ years of customer support experience
  • Understanding of support center metrics and KPIs
  • Hands-on experience in a technical support capacity supporting web browsers, Microsoft Windows, networks, computers, scanners, and point-of-sale equipment
  • Hands-on experience managing customer issues through a ticketing solution
  • Lead/management experience within a support similar environment
  • Experience with working with team members in different time zones

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website Website URL

hidden map

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

FULL COMPANY PROFILE

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH
Get Started SIGN UP WITH Facebook SIGN UP WITH Google

Related Jobs!