Job Summary

A patient-to-payment solutions company is in need of a Remote Client Success Senior Manager.

Individual must be able to fulfill the following responsibilities:

• Create an account plan and client growth strategy in collaboration with Sales Executive
• Accept responsibility/accountability for responding to all assigned client issues and tasks
• Take full responsibility for the account in client satisfaction, communication, and when needed, escalation

Qualifications Include:

• Bachelor's degree
• 4+ years work experience in customer management
• Work experience in of healthcare revenue cycle management
• Ability to synthesize complex issues and communicate into simple messages
• Experience interfacing with both internal team members and external clients, as part of a solutions based team
• Ability to assure satisfaction among customer groups with the quality and amount of support provided