Remote Client Support Agent

Job Summary

A company is looking for a Remote Client Support Agent.

Key Responsibilities:

• Respond to incoming customer inquiries via phone, email, and chat
• Demonstrate a thorough understanding of products and services to address client needs
• Provide solutions to problems while ensuring a positive customer experience

Required Qualifications:

• Minimum of 1-2 years of experience in customer service or support
• Familiarity with CRM software and customer support tools
• Ability to work efficiently in a remote setting with minimal supervision
• Must be available to work flexible hours, including potential evenings and weekends
• Must have a reliable desktop or laptop computer running Windows 11