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Remote Client Support Analyst in Austin

Job is Expired
Location: Texas
Compensation: To Be Discussed
Staff Reviewed: Thu, Dec 12, 2019
Job Category: Customer Service, Information Technology
Weekly Hours: Part Time
Employer Type: Employer
Career Level: Entry Level

Job Summary

A software company is filling a position for a Remote Client Support Analyst in Austin.

Candidates will be responsible for the following:

  • Identifying questions requiring escalation
  • Delivering best in class, client-centric support via chat, email and phone channels
  • Driving questions and issues through to resolution

Qualifications Include:

  • Process-oriented problem solver with analytical skills
  • Proficiency with common cloud applications for customer service and productivity
  • Bachelor's degree or 1 - 2 years comparable work experience

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