Job Summary

A customer service provider is filling a position for a Remote Client Support Representative.

Candidates will be responsible for the following:

• Providing general support and light troubleshooting for clients
• Identifying and escalating priority issues per client specifications
• Representing our clients in a positive, professional, and ethical manner

Required Skills:

• Internet speed-test showing over 2 Mbps download speed and 1 Mbps upload speed
• Typing test showing 40 WPM or above and at least 80% accuracy
• Proper phone, chat, and email etiquette with the ability to speak and write clearly
• Knowledge of relevant software, computer applications, and related equipment or the ability to learn
• Multitasking capabilities with ability to react quickly in a fast-paced environment