Remote Client Support Representative

Job Summary

A business process consulting firm needs applicants for an opening for a Remote Client Support Representative.

Core Responsibilities Include:

• Providing timely response to inquiries from our clients, via email, tickets, and the support phone line
• Processing client’s orders, configuring and managing invitations to platform
• Providing "full service" support for generating reports, data and deliverables from company's platform on behalf of clients

Required Skills:

• Prior experience working in a comparable Customer Support role
• Fluent English with excellent oral and written skills with proven ability to communicate, present and influence individuals at all levels of the organization
• Self-starter/self-motivated team player with a positive attitude
• Ability to work under pressure and meet scheduled deadlines
• Proficiency in Microsoft Office/Google Docs Suite