Remote Client Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Jan 19, 2021

Job Summary

A consulting and engineering firm has an open position for a Remote Client Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Ensure the delivery of high quality technical support services
  • Respond to Client calls independently
  • Act as Client's initial contact and diagnosis of system and/or software issues

Must meet the following requirements for consideration:

  • Ability to travel approximately 10% primarily domestically with the possibility of international travel
  • Must be able to work the specified shift hours and days for this position Sunday- Wednesday, 12pm-11pm EST
  • Knowledge/experience in operating system functionality (Linux, Unix, networking, QNX)
  • One year of client support related experience
  • Proven experience in system/software support including troubleshooting, diagnosing and identifying issues
  • Basic electrical skills

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