Remote Clinical Business Systems Production Support Analyst

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Apr 05, 2021

This job expires in: 16 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College, Bachelors, Doctorate

Job Summary

A health insurance company is searching for a person to fill their position for a Remote Clinical Business Systems Production Support Analyst.

Core Responsibilities Include:

  • Logging all incidents and perform initial review and triage of support requests
  • Assisting with production validation activities when development changes are being deployed
  • Serving as point of contact for research of prior authorization software issues

Applicants must meet the following qualifications:

  • Minimum 1 to 3 years’ experience in a production support capacity
  • Bachelor’s degree in information technology, business, or related field, or proven industry experience
  • Proficient in Microsoft Office and industry related software programs
  • Ability to relate to people at all levels of an organization
  • Ability to work with peers in a team effort
  • Capability to efficiently complete tasks in a fast paced environment

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