Job Summary
A health insurance company is searching for a person to fill their position for a Remote Clinical Concierge Expert in Tempe.
Core Responsibilities Include:
- Effectively handling escalated cases for our internal and external members
- Building cross functional relationships in order to sharpen content skill set
- Collaboratively providing constructive feedback that supports improvement and accountability
Must meet the following requirements for consideration:
- 3+ years of Customer Service Experience or Bachelor’s Degree
- 6+ months as an Oscar Concierge Care Guide (or equivalent experience)
- Intermediate or advanced computer literacy skills