Remote Clinical Network Operations Center Specialist

Job Summary

A healthcare technology company is in need of a Remote Clinical Network Operations Center Specialist.

Individual must be able to fulfill the following responsibilities:

• Answer incoming support calls for clinical projects
• Acts as the liaison between patients and clinical project/behavioral health providers
• Acquire and exercise expert knowledge of the platform

Qualifications Include:

• We come together physically for ideation, collaboration and client meetings
• Experience resolving issues live on the phone in a call center environment
• Proficient in all basic computer functions and programs, including Microsoft Office Suite
• Ability to effectively communicate via phone, video-conference, and written communication
• Experience successfully troubleshooting various types of end-user issues