Job Summary
A healthcare company is searching for a person to fill their position for a Remote Clinical Operations Analyst.
Individual must be able to fulfill the following responsibilities:
- Manage the CRM product vision, product roadmap, and prioritization of features against business needs
- Help to develop a vision, business requirements, and functional design documentation
- Drive member-related business processes and support documentation in collaboration with stakeholders
Must meet the following requirements for consideration:
- BA/BS, preferably in a technology-related or business field
- At least 5 years' experience with CRM - product application management and/or implementation
- Superior verbal and written communication skills, with the ability to interact effectively with diverse groups of global stakeholders
- Excellent interpersonal skills and the ability to maximize positive customer experience for staff who use CRM
- Advanced analytical thinking and problem-solving skills
- Experience integrating CRM with an ERP system and other platforms
