Remote Clinical Service Desk Agent

Job ID: Available for Members

Location: North Carolina

Compensation: To Be Discussed

Posted: Tuesday, September 18, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Some Travel

Weekly Hours: Full Time

Employment Status: Temporary

Employer Type: Employer

Career Level: Experienced

Job Summary

A computer software technology corporation is seeking a Remote Clinical Service Desk Agent.

Core Responsibilities of this position include:

  • Accommodating client by recommending appropriate technical support
  • Providing answers to users by identifying problems
  • Resolving problems by clarifying issues

Skills and Requirements Include:

  • Ability to travel to a Clients site as needed
  • 2 years of Epic application experience and support
  • Customer Service Experience Professional experience
  • IT experience or equivalent Computer knowledge