Job Summary
A computer software technology corporation is seeking a Remote Clinical Service Desk Agent.
Core Responsibilities of this position include:
- Accommodating client by recommending appropriate technical support
- Providing answers to users by identifying problems
- Resolving problems by clarifying issues
Skills and Requirements Include:
- Ability to travel to a Clients site as needed
- 2 years of Epic application experience and support
- Customer Service Experience Professional experience
- IT experience or equivalent Computer knowledge