Remote Cloud Contact Center Commercial Solutions Consultant

Job is Expired
Location: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: Salary
Staff Reviewed: Sun, Jul 04, 2021

Job Summary

A software technology company is in need of a Remote Cloud Contact Center Commercial Solutions Consultant.

Core Responsibilities of this position include:

  • Acting as the key technical advisor and subject matter expert for the Contact Center Solution Suite
  • Delivering in-depth product demos, webinars and technical presentations
  • Assessing configuration needs and determining system/network requirements

Required Skills:

  • BA/BS or equivalent work experience
  • 1-3+ years of Solutions Consulting experience
  • Experience with Contact/Call Center Software CRM; IVR
  • Experience with IP Telephony; Workforce Management Systems, PBX
  • Ability to explain complex, technical subject matter to non-technical audience
  • Sharp analytical skills

COMPLETE JOB DESCRIPTION

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