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Remote Cloud Contact Center Technology Business Analyst

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Sun, Jan 17, 2021
Job Category: Business Operations
Employer Type: Employer

Job Summary

A provider of customer engagement services is seeking a Remote Cloud Contact Center Technology Business Analyst.

Core Responsibilities of this position include:

  • Author user stories and acceptance criteria
  • Identify and describe any customization details across different lines of business

Skills and Requirements Include:

  • Several years of contact center background
  • Thorough understanding of Scrum or similar agile frameworks
  • Ability to lead sizing engagements for large projects

COMPLETE JOB DESCRIPTION

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