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Remote Cloud Software Technical Account Manager

Job is Expired
Location: Contiguous
Compensation: To Be Discussed
Staff Reviewed: Tue, Mar 31, 2020
Job Category: Account Management
Employer Type: Employer
Career Level: Experienced

Job Summary

A provider of cloud software has a current position open for a Remote Cloud Software Technical Account Manager.

Individual must be able to fulfill the following responsibilities:

  • Manage Enterprise Clients that have purchased Premium Support offering
  • Manage the day-to-day operational and tactical aspects of multiple customer implementations
  • Implement, troubleshoot and support the call center software solutions

Qualifications Include:

  • Willingness to travel
  • 7+ years of related experience
  • 3+ years in a implementation/consulting services, support position and/or sales engineering
  • Strong skills in project management, client management, and technical call center
  • Call Center industry experience
  • TCP/IP Networking knowledge

COMPLETE JOB DESCRIPTION

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