Remote Cloud Storage Technical Support Engineer

Location: Massachusetts, Texas

Compensation: To Be Discussed

Staff Reviewed: Fri, Apr 30, 2021

This job expires in: 17 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors, Masters, Doctorate

Job Summary

A computer company needs applicants for an opening for a Remote Cloud Storage Technical Support Engineer.

Individual must be able to fulfill the following responsibilities:

  • Apply technical support expertise to resolve customer issues
  • Work closely with peers and coaches to increase knowledge and resolve customer issues
  • Identify and provide resolutions to technical problems

Must meet the following requirements for consideration:

  • 3+ years of experience with a Bachelor’s; or 2+ years with a Master’s; or a PhD without experience
  • Knowledge of ECS or similar Cloud Storage products
  • Experience working with SalesForce and JIRA incident tracking systems

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