Remote Cloud Technology Quality Customer Success Manager in Boston

Location: Massachusetts

Compensation: To Be Discussed

Staff Reviewed: Mon, Apr 06, 2020

Job Category: Account Management, Information Technology, Sales

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A cloud-based computing software firm needs applicants for an opening for a Remote Cloud Technology Quality Customer Success Manager in Boston.

Individual must be able to fulfill the following responsibilities:

  • Establish relationships and consistent touchpoints with assigned customer contacts
  • Effectively demo software capabilities including use-cases, best practices, challenges
  • Guide customers on best practices to optimize consumption of company releases

Applicants must meet the following qualifications:

  • Ability to travel 25%
  • Bachelor's Degree or equivalent knowledge
  • At least 5 years’ experience working with life-sciences companies
  • Proven ability to translate between IT and Business stakeholders
  • Must be able to take complex business and software concepts and articulate them