Job Summary
A cloud-based computing software firm needs applicants for an opening for a Remote Cloud Technology Quality Customer Success Manager in Boston.
Individual must be able to fulfill the following responsibilities:
- Establish relationships and consistent touchpoints with assigned customer contacts
- Effectively demo software capabilities including use-cases, best practices, challenges
- Guide customers on best practices to optimize consumption of company releases
Applicants must meet the following qualifications:
- Ability to travel 25%
- Bachelor's Degree or equivalent knowledge
- At least 5 years’ experience working with life-sciences companies
- Proven ability to translate between IT and Business stakeholders
- Must be able to take complex business and software concepts and articulate them