Remote Clover Support Specialist

Job Summary

A company is looking for a Remote Clover Technical Support Representative.

Key Responsibilities

• Provide exceptional service and technical support for small business merchants using Clover POS systems
• Set up and train new users, assist with device preferences, and troubleshoot complex issues
• Engage in performance reviews, coaching, and team activities to enhance service quality

Required Qualifications

• Minimum of one year of experience in a customer-facing role, preferably in financial services or technology support
• Understanding of basic financial transaction processing and payments
• Knowledge of computers, internet navigation, and web applications
• Quiet and secure home working environment free from distractions
• 2.0 Mbps