Job Summary
A safety technology company has an open position for a Remote Collections Associate.
Core Responsibilities Include:
- Making outbound calls to customers who have passed their required servicing date
- Analyzing account data and negotiate settlements and/or payment plans
- Utilizing judgement to identify options, weigh variables & make critical decisions
Position Requirements Include:
- Ability to multi-task in a fast-paced, call center environment
- 2+ years of experience in a Customer Service, Collections or Sales environment
- 1+ year of direct-to-consumer Collections experience
- Excellent written and verbal customer service skills
- Strong problem-solving and critical thinking skills
- Experience working in a high volume environment