Remote Collections Specialist

Job Summary

Remote Collections Specialist, responsible for providing exceptional customer service and account resolution while working full-time in a remote environment.

Key Responsibilities

• Handle high volumes of inbound and outbound calls while maintaining accurate documentation
• Assist customers with account inquiries, payment arrangements, and resolutions
• Maintain productivity and performance standards consistently

Required Qualifications

• High school diploma or equivalent
• Minimum of 1 year experience in a call center environment focused on customer service, billing, or collections
• Basic knowledge of medical terminology
• Strong negotiation and troubleshooting skills
• Ability to work from home with a quiet workspace and high-speed internet connection